
In design thinking or human-centered design (HCD), it’s super important to figure out what problems users are facing. You need to clearly see and talk about the issues in the user experience (UX) so you can start coming up with great ideas to fix them. Task analysis is a handy tool for UX designers during this problem-solving stage. It helps spot areas for improvement and sparks early ideas on how to tackle these challenges. Let’s see how it works.