Marketing & Sales
Marketing & Sales
How to Create a Winning Customer Experience Strategy
In the fast-paced world of business, there’s one thing that remains constant: the importance of customer experience (CX).
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Customer Journey Map
A Customer Journey Map is an important tool used in marketing to identify touchpoints throughout the customer's experience. It provides insight into what customers are feeling and thinking throughout their journey, allowing marketers to better understand their needs and wants.
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The Easy Guide to Business Process Modeling Notation (BPMN)
Business Process Model and Notation (BPMN) is a standardized diagramming language that provides a graphical representation of business processes, enabling organizations to document, analyze, and optimize their workflows. Unlike traditional flowcharts, BPMN diagrams are rich with specific symbols and notations that cater to the complexities of modern business activities.
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